Our Responsibilities

  • We do not disclose your non-public personal information other than nonaffiliated third parties as permitted by law (for example, to reputable credit reporting bureaus).
  • We only ask for information that we truly need to complete a transaction or maintain a business relationship with you.
  • We use this information to protect and administer your records, accounts and funds.

Types of Information That We Collect

Identifying information:

  • Name and Address
  • Social Security Number
  • Information from consumer reports such as a consumer’s creditworthiness and credit history

Application Information:

  • Assets and Income

Transaction Information:

  • Account Balance
  • Payment History
  • Parties to the transaction
  • Credit card usage

If you ever have questions or concerns about the integrity of your account information, please contact us.

ATTN BILLPAY MEMBERS

Our BillPay services will be under maintenance on February 4, 2020. On this day there may be intermittent times of down time as maintenance is performed.

Effective February 4, 2020 our BillPay login procedure will change! You will NO longer be required to have a separate user ID or password for BillPay. What does that mean to BillPay members? Once you log into your AFCU Online Banking account & click on BillPay-you will be automatically sent into your BillPay account.  Your BillPay account will remain the same-the only change will be that you will NO longer be required to sign into this account separately.

These changes will take place on February 4, 2020 & as stated above there may be intermittent times of down time as these maintenance changes take place.

Your patience & understanding are appreciated.